John E. Pepper, Jr. quotes
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“Passion and love for a brand and its consumers sustain us. For how can we ever devote our continued highest energy to something if we don't believe in it passionately.”
-- John E. Pepper, Jr. -
“Fear and creativity don't mix well.”
-- John E. Pepper, Jr. -
“You are allowed to do this - don't worry about the rules, don't worry about getting into trouble, your job is to take care of the customer. Your job is to make the person leave happy.”
-- John E. Pepper, Jr.Source : "John Pepper of Boloco: Acting On The Customer’s Voice". Interview with Brent Leary, smallbiztrends.com. December 15, 2015.
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