Harry Gordon Selfridge famous quotes

Last updated: Sep 5, 2024

The boss depends on authority; the leader on goodwill.
-- Harry Gordon Selfridge

#Leader #Boss #Authority
Excite the mind, and the hand will reach for the pocket.
-- Harry Gordon Selfridge

#Hands #Mind #Pockets
The boss drives people; the leader coaches them. The boss depends on authority; the leader on good will. The boss inspires fear; the leader inspires enthusiasm. The boss says I; The leader says WE. The boss fixes the blame for the breakdown; the leader fixes the breakdown. The boss says, GO; the leader says Lets GO!
-- Harry Gordon Selfridge

#Leadership #Letting Go #People
The boss says 'Go'; the leader says 'Let's go!'
-- Harry Gordon Selfridge

#Leader #Boss
The boss says 'I'; the leader, 'we'.
-- Harry Gordon Selfridge

#Leader #Boss
The boss inspires fear; the leader inspires enthusiasm. The boss says 'I'; The leader says 'We'.
-- Harry Gordon Selfridge

#Inspirational #Motivational #Leader
Treat [the customer] as guests when they come and when they go, whether or not they buy. Give them all that can be given fairly, on the principle that â€˜to him that giveth shall be givenâ€™. Remember always that the recollection of quality remains long after the price is forgotten. Then your business will prosper by a natural process.
-- Harry Gordon Selfridge

#Long #Giving #Quality
Whenever I may be tempted to slack up and let the business run for awhile on its own impetus, I picture my competitor sitting at a desk in his opposition house, thinking and thinking with the most devilish intensity and clearness, and I ask myself what I can do to be prepared for his next brilliant move.
-- Harry Gordon Selfridge

#Running #Moving #Thinking
There are no hard times for good ideas.
-- Harry Gordon Selfridge

#Hard Times #Ideas
The customer is always right.
-- Harry Gordon Selfridge

#Business
Get the confidence of the public and you will have no difficulty in getting their patronage.
-- Harry Gordon Selfridge

#Patronage #Difficulty

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