Jeffrey Pfeffer famous quotes

Last updated: Sep 5, 2024

Your most important task as a leader is to teach people how to think and ask the right questions so that the world doesn't go to hell if you take a day off.
-- Jeffrey Pfeffer

#Thinking #People #Leader
Successful organizations understand the importance of implementation, not just strategy, and, moreover, recognize the crucial role of their people in this process.
-- Jeffrey Pfeffer

#Successful #Organization #People
People will envy you to the extent that you start out with a group of people and you rise up the organization faster than them. Get over what your peers are thinking about you because your peers are also your competitors.
-- Jeffrey Pfeffer

#Thinking About You #Organization #People
Knowledge is only useful if you do something with it.
-- Jeffrey Pfeffer
Profits are related to customer retention. Customer retention is related to employee retention. Employee retention may or may not be related to benefits, but benefits could be part of the package that causes people to stay and -- by the way -- engage in discretionary effort. .. If you go into any organization that's customer-facing, you can tell in five minutes when the employees are feeling abused. They retaliate on the customers.
-- Jeffrey Pfeffer

#Organization #People #Effort
Typical pay increases are not enough to motivate employees, but they are enough to irritate them. â€¦ Even when companies create seemingly significant pay differentiation between low and high performers, the actual cash increase is insufficient to sustain performance â€“ or it drives the wrong behaviors. â€¦ Effective management is a system, not a pay plan. The mistake is that companies try to solve all their problems with pay.
-- Jeffrey Pfeffer

#Mistake #Trying #Typical
Possibly the biggest issue, however, is that performance appraisals focus managers attention on precisely the wrong thing: individual people. As W. Edwards Deming, the father of the quality movement, taught a long time ago, company performance often results more from variations in systems than from the individuals doing the work.
-- Jeffrey Pfeffer

#Father #Issues #Long
Point at solutions instead of at each other.
-- Jeffrey Pfeffer

#Solutions
Advocates of knowledge management as the next big thing have advanced the proposition that what companies need is more intellectual capital. While that is undeniably true, its only partly true. What those advocates are forgetting is that knowledge is only useful if you do something with it.
-- Jeffrey Pfeffer

#Intellectual #Needs #Next
You are more likely to acquire power by narrowing your focus and applying your energies, like the sun's rays, to a limited range of activities in a small number of domains.
-- Jeffrey Pfeffer

#Numbers #Focus #Rays
You can't be normal and expect abnormal returns.
-- Jeffrey Pfeffer

#Abnormal #Return #Normal
Doing the right thing is important, which is where strategy comes in. But doing that thing wellâ€”executionâ€”is what sets companies apart. After all, every football play is designed to go for a huge gain. The reason it doesnâ€™t is because of executionâ€”people drop balls, miss blocks, go to the wrong place, and so forth. So, success depends on executionâ€”on the ability to get things done.
-- Jeffrey Pfeffer

#Football #Block #Play
Most organisations say they want creativity, but really they do not.
-- Jeffrey Pfeffer

#Business #Creativity #Want

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