Robert G. Thompson quotes
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“If you give customers a chance, they'll communicate with you in many ways”
-- Robert G. Thompson -
“Customer-centricity should be about delivering value for customers that will eventually create value for the company.”
-- Robert G. Thompson -
“Customers are speaking to you implicitly via their behavior, captured in the footprints they leave behind in your systems.”
-- Robert G. Thompson -
“The simple truth is that technology is still a poor substitute for human interaction.”
-- Robert G. Thompson -
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Source : A. E. Housman (2013). “Delphi Complete Works of A. E. Housman (Illustrated)”, p.8, Delphi Classics
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Source : A. R. Ammons (1996). “Set in motion: essays, interviews, and dialogues”, Univ of Michigan Pr
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“The greater the lie, the greater the chance that it will be believed.”
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“He had no chance of beating Schmeichel from there, but it was always worth a try.”