Don Peppers quotes
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“Being trustworthy requires: Doing the right thing. And doing things right.”
-- Don PeppersSource : Don Peppers, Martha Rogers (2016). “Managing Customer Experience and Relationships: A Strategic Framework”, p.112, John Wiley & Sons
#Business Quotes #Trustworthy Quotes #Doing The Right Thing Quotes
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“Without a customer, you don't have a business - all you have is a hobby.”
-- Don Peppers -
“Customer will create most value for you at point he thinks you're creating most value for him.”
-- Don Peppers -
“Empathy is the ultimate form of customer insight.”
-- Don Peppers -
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“New technologies make it possible for even the mass marketer to assume the role of a small proprietor, doing business again wit individuals, one at a time.”
-- Don Peppers
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“Artists are often excellent businessmen. They have to be. Otherwise they do not remain artists.”
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Source : Ad Reinhardt (1975). “Art-as-art: the selected writings of Ad Reinhardt”, Viking Adult
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Source : August Krogh (1977). “Respiratory adaptations, capillary exchange, and reflex mechanisms: proceedings of the August Krogh Centenary Symposium held in Srinagar, Kashmir (India), October 11-15, 1974”
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Source : Eric Clapton (2007). “Clapton: The Autobiography”, Broadway
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“I am doing the right thing, he told himself, so why do I feel so bad?”
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“I'll keep doing the right things and the results will come”
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“I'm always going to make sure I'm doing the right things.”
Source : Source: bleacherreport.com
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