Rosalind Picard - I wonder if in part why so many people are angry at Microsoft is not just b

I wonder if in part why so many people are angry at Microsoft is not just because their products frustrate them so much, but also because this frustration is ignored. The computer makes people feel like they are dummies, when in fact it is the computer that is stupid.

- Rosalind Picard

source: The First Monday Interview, firstmonday.org. April, 1998.