Ocupation: Professor
Life: October 23, 1960 - July 25, 2008
Birthday: October 23
Death: July 25
Be willing to apologize. Proper apologies have three parts: 1) What I did was wrong. 2) I'm sorry that I hurt you. 3) How do I make it better? It's the third part that people tend to forget. Apologize when you screw up and focus on other people, not on yourself.
topic: Hurt, Sorry, Apology, Last Lecture, I Hurt You