Michael Martin Hammer quotes
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“Automating a mess yields an automated mess.”
-- Michael Martin HammerSource : "Reengineering the Corporation: A Manifesto for Business Revolution" by Michael Hammer, James A. Champy, HarperCollins, (p. 7), 1993.
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“To succeed at re-engineering, you have to be a missionary, a motivator, and a leg breaker.”
-- Michael Martin Hammer -
“Unless companies change these rules, any superficial re-organizations they perform will be no more effective than dusting the furniture in Pompeii.”
-- Michael Martin Hammer -
“A successful career will no longer be about promotion. It will be about mastery.”
-- Michael Martin Hammer -
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“Reengineering cannot be entrusted to the semi-competent, the hangers-on with nothing better to do.”
-- Michael Martin Hammer -
“If managing were simple, why do the majority of businesses fail? If physicians had the same success rate as executives, the medical schools would have been shuttered long ago.”
-- Michael Martin Hammer -
“Reengineering eliminates work, not jobs or people.”
-- Michael Martin Hammer -
“Reengineering posits a radical new principle: that the design of work must be based not on hierarchical management and the specialization of labor but on end-to-end processes and the creation of value for the customer.”
-- Michael Martin HammerSource : "Reengineering the Corporation: A Manifesto for Business Revolution" by Michael Hammer, James A. Champy, HarperCollins, (p. 11), 1993.
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“...heavy investments in information technology have delivered disappointing results - largely because companies tend to use technology to mechanize old ways of doing business...Instead of embedding outdated processes in silicon and software, we should obliterate them and start over.”
-- Michael Martin HammerSource : "Reengineering work: don't automate, obliterate". Harvard Business Review, Volume 68, No.4, pp. 104, 1990.
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“The transitional concept of management is reaching the end of the road.”
-- Michael Martin Hammer -
“America's business problem is that it is entering the twenty-first century with companies designed during the nineteenth century to work well in the twentieth.”
-- Michael Martin HammerSource : "Reengineering the Corporation". Book by James A. Champy and Michael Martin Hammer, p. 30, 1993.
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