Virginia Knauer quotes
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“The responsiveness of a firm to the consumer is directly proportionate to the distance on the organization chart from the consumer to the chairman of the board.”
-- Virginia Knauer -
“The consumer is getting fed up with shoddy material, poor quality, unsafe products, bad service, weak warranties, lack of adequate information -- the whole gamut of such problems.”
-- Virginia Knauer -
“Consumer confidence in an industry can be a very fragile thing. It only takes a few builders who promise but don't deliver, who cheat rather than perform, who delay until the warranty expires rather than repair, to damage the reputation of an entire industry.”
-- Virginia Knauer
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“How lucky I am to have something that makes saying goodbye so hard.”
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Source : Aaron Copland (1980). “Music and Imagination”, p.10, Harvard University Press
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Source : Alan Sillitoe (2016). “New and Collected Stories”, p.13, Open Road Media
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“When I was planning Family Viewing, the Ontario Film Development Corporation came into existence.”
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