Chip R. Bell quotes
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“Loyal customers, they don't just come back, they don't simply recommend you, they insist that their friends do business with you.”
-- Chip R. BellSource : Chip R Bell, John R Patterson (2007). “Customer Loyalty Guaranteed: Create, Lead, and Sustain Remarkable Customer Service”, p.20, Adams Media
#Inspirational Quotes #Loyalty Quotes #Loyal Customers Quotes
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“Effective questioning brings insight, which fuels curiosity, which cultivates wisdom.”
-- Chip R. BellSource : Chip R. Bell (2002). “Managers as Mentors: Building Partnerships for Learning”, p.69, Berrett-Koehler Publishers
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“Trust is something that happens within people only when it is created between people.”
-- Chip R. BellSource : Chip R. Bell (2002). “Managers as Mentors: Building Partnerships for Learning”, p.48, Berrett-Koehler Publishers
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“Customers who are merely satisfied remain your customers only as long as everything goes their way.”
-- Chip R. BellSource : Chip R Bell, John R Patterson (2007). “Customer Loyalty Guaranteed: Create, Lead, and Sustain Remarkable Customer Service”, p.20, Adams Media
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“Customers long to interact with - even relate to - employees who act like there is still a light on inside.”
-- Chip R. BellSource : Chip R. Bell, John R. Patterson (2009). “Take Their Breath Away: How Imaginative Service Creates Devoted Customers”, p.22, John Wiley & Sons
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“People who lie, cheat and steal in relationships are communicating that they have such an inferior view of themselves that they are not worthy of another's trust.”
-- Chip R. Bell -
“Giving advice is like playing pinball: only by pushing and pulling can you encourage the ball to go in a new direction and increase your score. But too much pushing and pulling can cause a tilt and stop the game.”
-- Chip R. BellSource : Chip R. Bell (2002). “Managers as Mentors: Building Partnerships for Learning”, p.96, Berrett-Koehler Publishers
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Source : A. A. Milne (2013). “The Red House Mystery and Other Novels”, p.1247, eBookIt.com
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Source : A. Bartlett Giamatti (1981). “The University and the Public Interest”, Atheneum Books
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Source : Aaron Sorkin's Commencement Address at Syracuse University in Syracuse, New York, news.syr.edu. May 13, 2012.
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Source : "I Hate the News" by Aaron Swartz, www.aaronsw.com. October 20, 2006.