Colleen Jones Quotes:
Ocupation: Television personality
Life: b. December 16, 1959
Birthday: December 16
The entire customer or user experience - from raising awareness, to buying a product / taking action, to getting customer support - is going digital.
source: "Content and Clout: A Chat with Colleen Jones". Interview with Kristina Mausser, www.uxmatters.com. February 21, 2011. 
topic: Support, Buying, Digital, User Experience, Raising Awareness, Customer Support
