Good information architecture makes users less alienated and suppressed by technology. It simultaneously increases human satisfaction and your company's profits. Very few jobs allow you to do both at the same time, so enjoy.
- Jakob Nielsen
topic: Jobs, Technology, Information, Information Architecture, Good Information
Allow the information to tell you how it wants to be displayed. As architecture is ‘frozen music’, information architecture is ‘frozen conversation’. Any good conversation is based on understanding.
- Richard Saul Wurman
topic: Understanding, Information, Frozen, Information Architecture, Good Conversation
Good information architecture enables people to find and do what they came for. Great information architecture takes find out of the equation: the site behaves as the visitor expects. Poor or missing information architecture neuters content, design, and programming and devalues the site for its owners as well as the audience it was created to serve. It’s like a film with no director. The actors may be good, the sets may be lovely, but audiences will leave soon after the opening credits.
- Jeffrey Zeldman
topic: People, Design, Missing, Information Architecture, Devalue
If we continue to treat content as an extra to information architecture, to content management or to anything else, we miss a bright opportunity to influence users. Content is not a nice-to-have extra. Content is a star of the user experience show. Let’s make content shine.
- Colleen Jones
topic: Stars, Nice, Opportunity, Information Architecture, User Experience
80% of the mistakes you will make in information architecture can be caught if you bring in a great usability expert from the beginning.
- Roger Black
topic: Mistake, Experts, Information, Information Architecture, Usability