Don Peppers Quotes and Sayings - Page 1
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“Being trustworthy requires: Doing the right thing. And doing things right.”
-- Don Peppers -
“Without a customer, you don't have a business - all you have is a hobby.”
-- Don Peppers -
“Customer will create most value for you at point he thinks you're creating most value for him.”
-- Don Peppers -
“Empathy is the ultimate form of customer insight.”
-- Don Peppers
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