“Anything a customer can do for themselves is where service stops and relevance begins.” -- Jim Blasingame
#Relevance
“In the marketplace, small businesses are the face and voice of humanity, which provides them with a great advantage in the Age of the Customer.” -- Jim Blasingame
#Voice #Humanity #Age
“Intuition is educated by experience and employed by curiosity.” -- Jim Blasingame
#Curiosity #Intuition #Educated
“Even if your company’s financial condition can withstand the inefficiency of quality service, your brand likely won’t.” -- Jim Blasingame
#Quality #Financial #Company
“Trust is a good business practice.” -- Jim Blasingame
#Practice #Good Business
“How are you managing the velocity of change?” -- Jim Blasingame
#Velocity
