Howard Schultz Quotes:
Ocupation: Businessman
Life: b. July 19, 1953
Birthday: July 19
It's ironic that retailers and restaurants live or die on customer service, yet their employees have some of the lowest pay and worst benefits of any industry. That's one reason so many retail experiences are mediocre for the public.
source: "Grounds For Success". Interview with Scott S. Smith, www.entrepreneur.com. May 1, 1998. 
topic: Ironic, Retail, Benefits, Retailers
