Jeff Bezos Quotes:
Ocupation: Entrepreneur
Life: b. January 12, 1964
Birthday: January 12
You know, if you make a customer unhappy they won't tell five friends, they'll tell 5,000 friends. So, we are at a point now where we have all of the things we need to build an important and lasting company, and if we don't, it will be shame on us.
source: "King of Cyber-Commerce". Academy of Achievement Interview, www.achievement.org. May 4, 2001. 
topic: Important, Unhappy, Needs, Five Friends
