source: Robert Spector, Patrick D. McCarthy (2012). “The Nordstrom Way to Customer Service Excellence: The Handbook For Becoming the "Nordstrom" of Your Industry”, p.9, John Wiley & Sons
topic: Believe, Courtesy, Nordstrom, Vendors, Great Service

source: Robert Spector, Patrick D. McCarthy (2012). “The Nordstrom Way to Customer Service Excellence: The Handbook For Becoming the "Nordstrom" of Your Industry”, p.29, John Wiley & Sons
topic: Strong, Attitude, Personality, Strong Work Ethic, Can Do Attitude
topic: Ideas, Work Out, Favorite Places, Nordstrom
The grave's a fine and quiet place but none I think do finish their books from there.
source: Ursula Nordstrom, Leonard S. Marcus (1998). “Dear genius: the letters of Ursula Nordstrom”, Harpercollins
source: Source: www.pittsburghurbanmedia.com
topic: Teaching, Piano, Play, Department Stores, Nordstrom
source: Source: pitchfork.com
topic: Stress, Cat, Video, Surrogates, De Stress
topic: Shopping, Gaps, Favorites Things, Nordstrom
source: Deb Caletti (2010). “Nature of Jade”, p.25, Simon and Schuster
topic: Girl, Animal, Secret, Nordstrom, Victoria's Secret
topic: Government, Years, People, Nordstrom, Bad Government
topic: Girl, Queens, Growing Up, Black Girl, Nordstrom