source: "Managing". Book by Harold Geneen, 1984.
topic: Business, Two, Coins, Inspirational High School Graduation, Daily Business

source: FaceBook post by Maya Angelou from Mar 15, 2014
topic: Inspirational, Motivational, Positive, Way In Life, Make Me Feel Better

source: "Online Extra: Jeff Bezos on Word-of-Mouth Power". Interview with Robert D. Hof, www.bloomberg.com. August 2, 2004.
topic: Inspirational, Motivational, Inspiring, Customer Experience, Call Center

Always do more than is required of you.
topic: Motivational, Inspiring, Graduation, Customer Experience, Inspirational Service

topic: Leadership, Spiritual, Educational, Customer Experience, Call Center


Your most unhappy customers are your greatest source of learning.
topic: Leadership, Motivation, Business, Young Entrepreneurs, Business Life
Failure is simply the opportunity to begin again, this time more intelligently.
topic: Love, Inspirational, Life, Inspiring Business, Inspirational Success Failure
topic: Business, Succeed, Individual, Super Motivational, Business Meeting
You can't build a reputation on what you are going to do.
topic: Inspirational, Motivational, Success, Top Management, Marketing And Sales
The biggest risk is not taking any risk.
source: Biography/Personal Quotes, www.imdb.com.
topic: Morning, Risk, Young Entrepreneurs, Successful Entrepreneurs, Chance And Risk
source: "2010 BPM and Workflow Handbook" by Layna Fischer, Future Strategies Inc., (p. 178), 2010.
topic: Inspirational, Business, Work, Customer Experience, Inspirational Customer Service
A business that makes nothing but money is a poor business.
topic: Inspirational, Success, Graduation, Young Entrepreneurs, Make You Think Twice
The best way to find yourself is to lose yourself in the service of others.
source: "The Power of Purpose: Find Meaning, Live Longer, Better". Book by Richard Leider, p. 35., 2010.
topic: Encouragement, Freedom, Business, Way In Life, Social Good
Customer service is not a department, it's everyone's job.
topic: Jobs, Customer Experience, Inspirational Customer Service, Inspiring Customer Service, Motivate Employees
If you're not serving the customer, your job is to be serving someone who is.
topic: Jobs, Business, Educational, Job Satisfaction, Customer Experience
topic: Success, Jobs, Business, Job Satisfaction, Customer Experience
Experience is simply the name we give our mistakes.
topic: Inspirational, Funny, Motivational, Making Mistakes And Learning From Them, My Mistakes
topic: Money, Funny Inspirational, Business, Model T, Own Business
The longer you wait, the harder it is to provide outstanding customer service.
topic: Business, Waiting, Outstanding, Customer Experience, Inspirational Customer Service
source: Brian Solis (2014). “The Brian Solis Digital Reader”, p.378, John Wiley & Sons
topic: Technology, Doe, Digital, Experience In Business
Until you understand your customers - deeply and genuinely - you cannot truly serve them.
topic: Educational, Customer Experience, Experience In Business
source: "Shark musings". Sales & Marketing Management Interview, salesandmarketing.com. March 20, 2014.
topic: Inspiring, Thinking, Entrepreneur, Experience In Business