Jeffrey Gitomer Quotes:
Ocupation: Author
Life: b. February 11, 1946
Birthday: February 11
Satisfied customers are apathetic. Loyal customers will be your advocate.
source: Jeffrey H. Gitomer (1998). “Customer Satisfaction is Worthless, Customer Loyalty is Priceless: How to Make Customers Love You, Keep Them Coming Back and Tell Everyone They Know”, Bard
topic: Loyal Customers, Apathetic, Satisfied Customers
