quotes about Loyal Customers
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Loyal customers, they don't just come back, they don't simply recommend you, they insist that their friends do business with you.
-- Chip R. BellSource : Chip R Bell, John R Patterson (2007). “Customer Loyalty Guaranteed: Create, Lead, and Sustain Remarkable Customer Service”, p.20, Adams Media
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Once you create a loyal customer base, it's tough for a competitor to take that away.
-- Joseph D MansuetoSource : "Everything I Know, I Learned from Warren Buffett". Interview with Christopher Caggiano, www.inc.com.