Ocupation: Author
Life: November 6, 1926 - November 28, 2012
Birthday: November 6
Death: November 28
Statistics suggest that when customers complain, business owners and managers ought to get excited about it. The complaining customer represents a huge opportunity for more business.
source: "Smarter Branding Without Breaking the Bank: Five Proven Marketing Strategies You Can Use Right Now to Build Your Business at Little Or No Cost". Book by Brenda Bence (p. 91), November 7, 2011.
topic: Loyalty, Business, Educational, Customer Experience, Inspiring Business, Inspirational Service, Inspire And Motivate, Inspiring Customer Service, Service Business, Life Opportunity, Motivate Employees, Motivational Management, Loyalty In Business, When Things Get Tough, Challenges In Business, Retail Business, Employee Inspirational, Starting A Business, Customer Loyalty, Always Complaining, Loyal Customers, Best Service, Great Customer Service, Those In Need, Greatest Sales, Business Inspiration, Business Leaders, Business Management, Business Marketing, Business Opportunity, Business Owners, Business Sales, Small Business Owners, Small Motivational, Motivational Sales