source: "Personal Quotes/ Biography". www.imdb.com.
topic: Inspirational, Motivational, Perseverance, Best Of Me, Best Coaches



We are what we repeatedly do. Excellence, then, is not an act, but a habit.
topic: Inspirational, Life, Motivational, Daily Work, Top Management

Don't judge each day by the harvest you reap but by the seeds that you plant.
topic: Inspirational, Life, Motivational, Interesting Life, Planting Seeds

Nobody cares how much you know, until they know how much you care.
source: Theodore Roosevelt (2015). “Theodore Roosevelt on Bravery: Lessons from the Most Courageous Leader of the Twentieth Century”, p.5, Skyhorse Publishing, Inc.
topic: Motivational, Inspiring, Leadership, Nobody Cares, Inspirational Coach
The future belongs to those who believe in the beauty of their dreams.
topic: Inspirational, Change, Positive, Impossible Dream, Pursue Your Dreams
Everyone enjoys doing the kind of work for which he is best suited.
topic: Motivational, Work, Kind, Employee Engagement, Employee Inspirational
Your most unhappy customers are your greatest source of learning.
topic: Leadership, Motivation, Business, Young Entrepreneurs, Business Life
Opportunity is missed by most people because it is dressed in overalls and looks like work.
source: "An Enemy Called Average". Book by John L. Mason, 1990.
topic: Funny, Life, Motivational, Make Me Feel Better, Makin Money
Highly engaged employees make the customer experience. Disengaged employees break it.
topic: Break, Employee, Customer Experience, Motivate Employees, Employee Engagement
topic: Leadership, Praise, Sincere, Inspiring Business, Leadership Teamwork
topic: Believe, Inspiration, Mean, Whole Person, Employee Engagement
The goal as a company is to have customer service that is not just the best, but legendary.
topic: Business, Goal, Legendary, Inspirational Service, Inspiring Customer Service
Appreciate everything your associates do for the business.
source: Sam Walton (2012). “Sam Walton: Made In America”, p.315, Bantam
topic: Appreciation, Appreciate, Team Building, Inspiring Business, Walmart
source: Mark Cuban (2011). “How to Win at the Sport of Business: If I Can Do It, You Can Do It”, p.81, Diversion Books
topic: Business, Educational, Competition, Young Entrepreneurs, Customer Experience
Every company's greatest assets are its customers, because without customers there is no company.
topic: Inspirational, Loyalty, Business, Inspirational Service, Loyalty In Business
Your number one customers are your people. Look after employees first and then customers last.
topic: Numbers, People, Looks, Employee Engagement, Employee Inspirational
topic: Success, Jobs, Business, Job Satisfaction, Customer Experience
source: Commencement Address at Stanford University, delivered 12 June 2005, Palo Alto, CA
topic: Love, Inspirational, Life, Daily Work, Way In Life
Dispirited, unmotivated, unappreciated workers cannot compete in a highly competitive world.
topic: Unmotivated, World, Employee, Employee Engagement, Employee Inspirational
The complaining customer represents a huge opportunity for more business.
topic: Opportunity, Complaining, Customer Experience, Inspiring Business, Inspirational Service
To win in the marketplace you must first win in the workplace.
source: Twitter post from Oct 03, 2015
topic: Appreciation, Winning, Firsts, Top Management, Motivate Employees
topic: People, Return, Want, Employee Engagement, Employee Inspirational
topic: Creativity, Heart, Hands, Top Management, Motivate Employees
source: Dale Carnegie (2012). “The Leader In You”, p.41, Simon and Schuster
topic: Inspirational, Cute, Friendship, Making Friends, Influencing People
source: "Smarter Branding Without Breaking the Bank: Five Proven Marketing Strategies You Can Use Right Now to Build Your Business at Little Or No Cost". Book by Brenda Bence (p. 91), November 7, 2011.
topic: Loyalty, Business, Educational, Customer Experience, Inspiring Business
source: "Online Extra: Jeff Bezos on Word-of-Mouth Power". Interview with Robert D. Hof, www.bloomberg.com. August 2, 2004.
topic: Inspirational, Motivational, Inspiring, Customer Experience, Call Center
topic: Inspirational, Life, Motivational, Being Bored, Motivate Employees
source: "2010 BPM and Workflow Handbook" by Layna Fischer, Future Strategies Inc., (p. 178), 2010.
topic: Inspirational, Business, Work, Customer Experience, Inspirational Customer Service
source: Michael Jordan (1994). “I can't accept not trying: Michael Jordan on the pursuit of excellence”
topic: Teamwork, Winning, Thinking, Individual Goals, Individual Performance
source: "Biography/Personal Quotes". www.imdb.com.
topic: Inspiring, Success, Motivation, Marketing And Sales, Job Satisfaction
topic: Leadership, Spiritual, Educational, Customer Experience, Call Center
You manage things, you lead people. We went overboard on management and forgot about leadership.
source: "The Wit and Wisdom of Grace Hopper". The OCLC Newsletter, No. 167, www.cs.yale.edu. March/April 1987.
topic: People, Management, Overboard, Managing People, Inspiring Leader