Loyalty In Business Quotes:

Your most unhappy customers are your greatest source of learning.

- Bill Gates

topic: Leadership, Motivation, Business, Young Entrepreneurs, Business Life

Coming together is a beginning; keeping together is progress; working together is success.

- Henry Ford

topic: Inspirational, Success, Leadership, Individual Performance, Marriage Advice

It is not the employer who pays the wages. Employers only handle the money. It is the customer who pays the wages.

- Henry Ford

topic: Inspirational, Loyalty, Money, Customer Experience, Inspirational Money

Lack of loyalty is one of the major causes of failure in every walk of life

- Napoleon Hill

topic: Loyalty, Causes, Walks Of Life, Loyalty In Business, Different Walks Of Life

You don't earn loyalty in a day. You earn loyalty day-by-day.

- Jeffrey Gitomer

source: Twitter post from Apr 06, 2015

topic: Inspirational, Loyalty, Educational, Customer Experience, Loyalty In Business

Do what you do so well that those who see you do what you do are going to come back to see you do it again and tell others that they should see you do what you do.

- Walt Disney

topic: Should, Wells, Customer Experience, Inspirational Service, Service Business

Kind words can be short and easy to speak, but their echoes are truly endless.

- Mother Teresa

topic: Inspirational, Life, Leadership, Customer Experience, Deeds Not Words

Loyal customers, they don't just come back, they don't simply recommend you, they insist that their friends do business with you.

- Chip R. Bell

source: Chip R Bell, John R Patterson (2007). “Customer Loyalty Guaranteed: Create, Lead, and Sustain Remarkable Customer Service”, p.20, Adams Media

topic: Inspirational, Loyalty, Loyal Customers, Inspiring Customer Service, Loyalty In Business

Every great business is built on friendship.

- James Cash Penney

topic: Educational, Great Business, Inspirational Customer Service, Inspirational Service, Inspiring Customer Service

You've got to give loyalty down, if you want loyalty up.

- Donald T. Regan

topic: Loyalty, Giving, Want, Loyalty In Business

Customer satisfaction is worthless. Customer loyalty is priceless.

- Jeffrey Gitomer

source: Twitter post from Feb 15, 2016

topic: Loyalty, Educational, Satisfaction, Inspirational Service, Loyalty In Business

Every company's greatest assets are its customers, because without customers there is no company.

- Michael LeBoeuf

topic: Inspirational, Loyalty, Business, Inspirational Service, Loyalty In Business

Make your product easier to buy than your competition, or you will find your customers buying from them, not you.

- Mark Cuban

source: Mark Cuban (2011). “How to Win at the Sport of Business: If I Can Do It, You Can Do It”, p.81, Diversion Books

topic: Business, Educational, Competition, Young Entrepreneurs, Customer Experience

Repeat business or behavior can be bribed. Loyalty has to be earned.

- Janet L. Robinson

topic: Loyalty, Business, Behavior, Loyalty In Business, Customer Loyalty

The key is to set realistic customer expectations, and then not to just meet them, but to exceed them - preferably in unexpected and helpful ways.

- Richard Branson

topic: Keys, Expectations, Way, Inspirational Customer Service, Loyalty In Business

Get closer than ever to your customers. So close that you tell them what they need well before they realize it themselves

- Steve Jobs

topic: Educational, Needs, Realizing, Customer Experience, Amazing Experiences

Always do more than is required of you.

- George S. Patton

topic: Motivational, Inspiring, Graduation, Customer Experience, Inspirational Service

Customer service is not a department, it's everyone's job.

- Ken Blanchard

topic: Jobs, Customer Experience, Inspirational Customer Service, Inspiring Customer Service, Motivate Employees

If you do build a great experience, customers tell each other about that. Word of mouth is very powerful.

- Jeff Bezos

source: "Online Extra: Jeff Bezos on Word-of-Mouth Power". Interview with Robert D. Hof, www.bloomberg.com. August 2, 2004.

topic: Inspirational, Motivational, Inspiring, Customer Experience, Call Center

There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else.

- Sam Walton

source: "2010 BPM and Workflow Handbook" by Layna Fischer, Future Strategies Inc., (p. 178), 2010.

topic: Inspirational, Business, Work, Customer Experience, Inspirational Customer Service

If you work for a man, in heavens name work for him! If he pays you wages that supply you your bread and butter, work for him speak well of him, think well of him, stand by him and stand by the institution he represents. I think if I worked for a man I would work for him. I would not work for him a part of the time, and the rest of the time work against him. I would give an undivided service or none. If put to the pinch, an ounce of loyalty is worth a pound of cleverness.

- Elbert Hubbard

topic: Loyalty, Men, Thinking, Loyalty In Business, Customer Loyalty

Quality in a service or product is not what you put into it. It is what the client or customer gets out of it.

- Peter Drucker

topic: Educational, Quality, Clients, Customer Experience, Inspirational Service

A customer is the most important visitor on our premises. He is not dependent on us. We are dependent on him. He is not an interruption in our work. He is the purpose of it. He is not an outsider in our business. He is part of it. We are not doing him a favor by serving him. He is doing us a favor by giving us an opportunity to do so.

- Mahatma Gandhi

topic: Leadership, Spiritual, Educational, Customer Experience, Call Center

Every contact we have with a customer influences whether or not they'll come back. We have to be great every time or we'll lose them.

- Kevin Stirtz

topic: Loyalty, Influence, Contact, Customer Experience, Inspirational Customer Service

The complaining customer represents a huge opportunity for more business.

- Zig Ziglar

topic: Opportunity, Complaining, Customer Experience, Inspiring Business, Inspirational Service

Don't find customers for your products, find products for your customers.

- Seth Godin

topic: Motivational, Business, Design, Marketing And Sales, Loyalty In Business

We see our customers as invited guests to a party, and we are the hosts. It's our job every day to make every important aspect of the customer experience a little bit better.

- Jeff Bezos

topic: Success, Jobs, Business, Job Satisfaction, Customer Experience

Spend a lot of time talking to customers face to face. You'd be amazed how many companies don't listen to their customers.

- Ross Perot

topic: Inspirational, Loyalty, Educational, Customer Experience, Inspirational Customer Service

The purpose of a business is to create a customer.

- Peter Drucker

topic: Motivational, Business, Purpose, Customer Experience, Inspirational Service

Revolve your world around the customer and more customers will revolve around you.

- Heather Williams

topic: Loyalty, World, Inspirational Customer Service, Inspirational Service, Motivate Employees

I'll take fifty percent efficiency to get one hundred percent loyalty.

- Samuel Goldwyn

topic: Loyalty, Fifty, Efficiency, Loyalty In Business

Statistics suggest that when customers complain, business owners and managers ought to get excited about it. The complaining customer represents a huge opportunity for more business.

- Zig Ziglar

source: "Smarter Branding Without Breaking the Bank: Five Proven Marketing Strategies You Can Use Right Now to Build Your Business at Little Or No Cost". Book by Brenda Bence (p. 91), November 7, 2011.

topic: Loyalty, Business, Educational, Customer Experience, Inspiring Business

If you're not serving the customer, your job is to be serving someone who is.

- Jan Carlzon

topic: Jobs, Business, Educational, Job Satisfaction, Customer Experience

Profit in business comes from repeat customers, customers that boast about your project or service, and that bring friends with them.

- W. Edwards Deming

topic: Inspirational, Business, Profit, Customer Experience, Inspirational Customer Service

If you make customers unhappy in the physical world, they might each tell 6 friends. If you make customers unhappy on the Internet, they can each tell 6,000 friends.

- Jeff Bezos

topic: Business, Unhappy, World, Social Media Marketing, Customer Experience

Unless you can find some sort of LOYALTY, you cannot find unity and peace in your active living.

- Josiah Royce

source: Josiah Royce (1995). “The Philosophy of Loyalty”, p.23, Vanderbilt University Press

topic: Loyalty, Unity, Active, Loyalty In Business