Best Service Quotes:

Customer satisfaction is worthless. Customer loyalty is priceless.

- Jeffrey Gitomer

source: Twitter post from Feb 15, 2016

topic: Loyalty, Educational, Satisfaction, Inspirational Service, Loyalty In Business

If you work just for money, you'll never make it, but if you love what you're doing and you always put the customer first, success will be yours.

- Ray Kroc

source: "Biography/Personal Quotes". www.imdb.com.

topic: Inspiring, Success, Motivation, Marketing And Sales, Job Satisfaction

In the world of Internet Customer Service, it's important to remember your competitor is only one mouse click away.

- Douglas A. Warner III

topic: Educational, Important, World, Inspirational Customer Service, Inspirational Service

Kind words can be short and easy to speak, but their echoes are truly endless.

- Mother Teresa

topic: Inspirational, Life, Leadership, Customer Experience, Deeds Not Words

Good leaders must first become good servants.

- Robert K. Greenleaf

topic: Leadership, Firsts, Good Leader, Customer Experience, Inspirational Service

Customers don't expect you to be perfect. They do expect you to fix things when they go wrong.

- Don Porter

topic: Business, Perfect, Customer Experience, Inspirational Customer Service, Inspiring Customer Service

Every great business is built on friendship.

- James Cash Penney

topic: Educational, Great Business, Inspirational Customer Service, Inspirational Service, Inspiring Customer Service

If you don't genuinely like your customers, chances are they won't buy.

- Thomas Watson

topic: Inspirational, Educational, Chance, Call Center, Inspirational Customer Service

A customer is the most important visitor on our premises. He is not dependent on us. We are dependent on him. He is not an interruption in our work. He is the purpose of it. He is not an outsider in our business. He is part of it. We are not doing him a favor by serving him. He is doing us a favor by giving us an opportunity to do so.

- Mahatma Gandhi

topic: Leadership, Spiritual, Educational, Customer Experience, Call Center

The longer you wait, the harder it is to provide outstanding customer service.

- Bill Davidow

topic: Business, Waiting, Outstanding, Customer Experience, Inspirational Customer Service

Unless you have 100% customer satisfaction, you must improve.

- Horst Schulze

topic: Educational, Satisfaction, Customer Satisfaction, Inspirational Customer Service, Inspirational Service

There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else.

- Sam Walton

source: "2010 BPM and Workflow Handbook" by Layna Fischer, Future Strategies Inc., (p. 178), 2010.

topic: Inspirational, Business, Work, Customer Experience, Inspirational Customer Service

Do what you do so well that those who see you do what you do are going to come back to see you do it again and tell others that they should see you do what you do.

- Walt Disney

topic: Should, Wells, Customer Experience, Inspirational Service, Service Business

Loyal customers, they don't just come back, they don't simply recommend you, they insist that their friends do business with you.

- Chip R. Bell

source: Chip R Bell, John R Patterson (2007). “Customer Loyalty Guaranteed: Create, Lead, and Sustain Remarkable Customer Service”, p.20, Adams Media

topic: Inspirational, Loyalty, Loyal Customers, Inspiring Customer Service, Loyalty In Business

If you want to lift yourself up, lift up someone else.

- Booker T. Washington

topic: Inspirational, Life, Motivational, Lift Me Up, Inspiring Customer Service

It is not the employer who pays the wages. Employers only handle the money. It is the customer who pays the wages.

- Henry Ford

topic: Inspirational, Loyalty, Money, Customer Experience, Inspirational Money

Your most unhappy customers are your greatest source of learning.

- Bill Gates

topic: Leadership, Motivation, Business, Young Entrepreneurs, Business Life

Well done is better than well said.

- Benjamin Franklin

topic: Inspirational, Success, Motivational Sports, Job Well Done, About Success

Spend a lot of time talking to customers face to face. You'd be amazed how many companies don't listen to their customers.

- Ross Perot

topic: Inspirational, Loyalty, Educational, Customer Experience, Inspirational Customer Service

We see our customers as invited guests to a party, and we are the hosts. It's our job every day to make every important aspect of the customer experience a little bit better.

- Jeff Bezos

topic: Success, Jobs, Business, Job Satisfaction, Customer Experience

The best way to find yourself is to lose yourself in the service of others.

- Mahatma Gandhi

source: "The Power of Purpose: Find Meaning, Live Longer, Better". Book by Richard Leider, p. 35., 2010.

topic: Encouragement, Freedom, Business, Way In Life, Social Good

Every company's greatest assets are its customers, because without customers there is no company.

- Michael LeBoeuf

topic: Inspirational, Loyalty, Business, Inspirational Service, Loyalty In Business

Quality in a service or product is not what you put into it. It is what the client or customer gets out of it.

- Peter Drucker

topic: Educational, Quality, Clients, Customer Experience, Inspirational Service

The purpose of a business is to create a customer.

- Peter Drucker

topic: Motivational, Business, Purpose, Customer Experience, Inspirational Service

Excellent firms don't believe in excellence - only in constant improvement and constant change.

- Tom Peters

topic: Inspirational, Loyalty, Educational, Inspirational Customer Service, Continuous Improvement

Statistics suggest that when customers complain, business owners and managers ought to get excited about it. The complaining customer represents a huge opportunity for more business.

- Zig Ziglar

source: "Smarter Branding Without Breaking the Bank: Five Proven Marketing Strategies You Can Use Right Now to Build Your Business at Little Or No Cost". Book by Brenda Bence (p. 91), November 7, 2011.

topic: Loyalty, Business, Educational, Customer Experience, Inspiring Business

Profit in business comes from repeat customers, customers that boast about your project or service, and that bring friends with them.

- W. Edwards Deming

topic: Inspirational, Business, Profit, Customer Experience, Inspirational Customer Service

If you're not serving the customer, your job is to be serving someone who is.

- Jan Carlzon

topic: Jobs, Business, Educational, Job Satisfaction, Customer Experience

Every contact we have with a customer influences whether or not they'll come back. We have to be great every time or we'll lose them.

- Kevin Stirtz

topic: Loyalty, Influence, Contact, Customer Experience, Inspirational Customer Service

The goal as a company is to have customer service that is not just the best, but legendary.

- Sam Walton

topic: Business, Goal, Legendary, Inspirational Service, Inspiring Customer Service

Know what your customers want most and what your company does best. Focus on where those two meet.

- Kevin Stirtz

topic: Loyalty, Two, Focus, Customer Experience, Inspirational Customer Service

Being on par in terms of price and quality only gets you into the game. Service wins the game.

- Tony Alessandra

topic: Educational, Winning, Games, Inspirational Customer Service, Inspirational Service

There are no traffic jams along the extra mile.

- Roger Staubach

topic: Inspirational, Motivational, Positive, Traffic Jam, Customer Experience

Nobody cares how much you know, until they know how much you care.

- Theodore Roosevelt

source: Theodore Roosevelt (2015). “Theodore Roosevelt on Bravery: Lessons from the Most Courageous Leader of the Twentieth Century”, p.5, Skyhorse Publishing, Inc.

topic: Motivational, Inspiring, Leadership, Nobody Cares, Inspirational Coach

Our mission statement about treating people with respect and dignity is not just words but a creed we live by every day. You can't expect your employees to exceed the expectations of your customers if you don't exceed the employees' expectations of management.

- Howard Schultz

source: Robin Crow (2010). “Evolve or Die: Seven Steps to Rethink the Way You Do Business”, p.53, John Wiley & Sons

topic: Educational, Expectations, People, Inspirational Customer Service, Mission Statement

There is a spiritual aspect to our lives - when we give, we receive-when a business does something good for somebody, that somebody feels good about them!

- Ben Cohen

topic: Spiritual, Giving, Feel Good, Customer Experience, Inspirational Customer Service

Right or wrong, the customer is always right.

- Marshall Field

topic: Inspirational Customer Service, Inspiring Customer Service, Best Service

Worry about being better; bigger will take care of itself

- Gary Comer

topic: Worry, Care, Take Care, Inspirational Customer Service, Inspirational Service

If you make customers unhappy in the physical world, they might each tell 6 friends. If you make customers unhappy on the Internet, they can each tell 6,000 friends.

- Jeff Bezos

topic: Business, Unhappy, World, Social Media Marketing, Customer Experience

If we keep doing what we're doing, we're going to keep getting what we're getting.

- Stephen Covey

source: Stephen R. Covey, A. Roger Merrill, Rebecca R. Merrill (1995). “First Things First”, p.30, Simon and Schuster

topic: Inspirational, Business, Educational, Inspirational Customer Service, Service Business

If you do build a great experience, customers tell each other about that. Word of mouth is very powerful.

- Jeff Bezos

source: "Online Extra: Jeff Bezos on Word-of-Mouth Power". Interview with Robert D. Hof, www.bloomberg.com. August 2, 2004.

topic: Inspirational, Motivational, Inspiring, Customer Experience, Call Center

Men are rich only as they give. He who gives great service gets great rewards.

- Elbert Hubbard

topic: Men, Volunteer, Giving, Inspiring Customer Service, Great Service

The true leader serves. Serves people. Serves their best interests, and in doing so will not always be popular, may not always impress. But because true leaders are motivated by loving concern than a desire for personal glory, they are willing to pay the price.

- Eugene Habecker

source: Eugene B. Habecker (1987). “The Other Side of Leadership”, Scripture PressPublications

topic: Leadership, People, Desire, Best Service

Revolve your world around the customer and more customers will revolve around you.

- Heather Williams

topic: Loyalty, World, Inspirational Customer Service, Inspirational Service, Motivate Employees

Make your product easier to buy than your competition, or you will find your customers buying from them, not you.

- Mark Cuban

source: Mark Cuban (2011). “How to Win at the Sport of Business: If I Can Do It, You Can Do It”, p.81, Diversion Books

topic: Business, Educational, Competition, Young Entrepreneurs, Customer Experience

Dealing with people is probably the biggest problem you face, especially if you are in business. Yes, and that is also true if you are a housewife, architect or engineer.

- Dale Carnegie

source: Dale Carnegie (2016). “How to win friends & influence people”, p.4, Diamond Pocket Books Pvt Ltd

topic: Funny, Success, Business, Service Business, Best Service

The single most important thing to remember about any enterprise is that there are no results inside its walls. The result of a business is a satisfied customer.

- Peter Drucker

topic: Wall, Educational, Important, Inspirational Customer Service, Inspirational Service