Exceeding Expectations Quotes:

There's no straighter road to success than exceeding expectations one day at a time.

- Robin Crow

topic: Expectations, One Day, One Day At A Time, Exceeding Expectations

Our mission statement about treating people with respect and dignity is not just words but a creed we live by every day. You can't expect your employees to exceed the expectations of your customers if you don't exceed the employees' expectations of management.

- Howard Schultz

source: Robin Crow (2010). “Evolve or Die: Seven Steps to Rethink the Way You Do Business”, p.53, John Wiley & Sons

topic: Educational, Expectations, People, Inspirational Customer Service, Mission Statement

Exceeding expectations is where satisfaction ends and loyalty begins.

- Ron Kaufman

source: "Lift Me UP! Service With A Smile". Book by Ron Kaufman, 2005.

topic: Loyalty, Expectations, Satisfaction, Exceeding Expectations

Meeting expectations is good. Exceeding expectations is better.

- Ron Kaufman

topic: Service Culture, Expectations, Meetings, Exceeding Expectations

The key is to set realistic customer expectations, and then not to just meet them, but to exceed them - preferably in unexpected and helpful ways.

- Richard Branson

topic: Keys, Expectations, Way, Inspirational Customer Service, Loyalty In Business

Give more than is expected, love more than seems wise, serve more than seems necessary, and help more than is asked.

- Cory Booker

source: FaceBook post by Cory Booker from Nov 14, 2013

topic: Wise, Giving, Helping, Exceeding Expectations

The greatest achievement is to outperform yourself.

- Denis Waitley

topic: Inspirational, Perseverance, Ambition, Get Over Yourself, Greatest Achievement

Don't expect a great day; create one.

- Bob Proctor

topic: Great Day, Exceeding Expectations

The first step in exceeding your customer's expectations is to know those expectations.

- Roy H. Williams

topic: Funny, Loyalty, Educational, Exceeding Expectations, Retention

Our limitations and success will be based, most often, on your own expectations for ourselves. What the mind dwells upon, the body acts upon.

- Denis Waitley

topic: Congratulations, Expectations, Mind, Mind Body Spirit, Exceeding Expectations

The shortest path to exceeding expectations doesn't generally pass through meeting expectations.

- Ward Cunningham

topic: Expectations, Path, Meetings, Exceeding Expectations

Most things don't work out as expected, but what happens instead often turns out to be the good stuff.

- Judi Dench

topic: Meaningful, Work Out, Stuff, High Expectations, Positive Expectations

Entering into the flow of abundance begins when exceeding expectations becomes a way of life.

- Robin Crow

topic: Expectations, Way, Flow, Exceeding Expectations

I'm not in this world to live up to your expectations and you're not in this world to live up to mine.

- Bruce Lee

topic: Inspirational, Karma, Motivation, Martial Artist, Martial Arts Inspirational

It’s your own expectations that hurt you. Not the world you live in. Whatever happens in the world is real. What you think should happen is unreal. So people are hurt by their expectations. You know , you’re not disappointed by the world, you are disappointed by your own projections.

- Jacque Fresco

topic: Life, Hurt, Disappointment, Futurist, Projection

Learning is its own exceeding great reward.

- William Hazlitt

source: William Hazlitt (2015). “Delphi Collected Works of William Hazlitt (Illustrated)”, p.2108, Delphi Classics

topic: Education, Teaching, Learning, Exceeding Expectations, Great Reward

What the mind dwells upon, the body acts upon.

- Denis Waitley

topic: Mind, Body, Mind Body Spirit, Exceeding Expectations, Creative Vision

I spent an awful lot of my life underestimating myself and, as a result, not exceeding my own expectations.

- Jane Pauley

topic: Expectations, Awful, Underestimate, Exceeding Expectations